Comprehensive preparatory course to help you excel in the ITIL certification exam.
(ITIL4-SDSV.AN1) / ISBN : 978-1-64459-258-8Fast-track your ITIL® 4: Specialist Drive Stakeholder Value certification journey with this course that teaches you the art of delivering exceptional customer value. The comprehensive course content is totally aligned with the ITIL 4 DSV exam objectives and aims to help you pass the exam on your first attempt. Gain the knowledge and skills needed to effectively engage with stakeholders throughout the ITIL service value system. Learn how to understand their needs, build strong relationships, and co-create services that deliver excellent results.
12+ Interactive Lessons | 85+ Quizzes | 74+ Flashcards | 74+ Glossary of terms
40+ Pre Assessment Questions | 2+ Full Length Tests | 50+ Post Assessment Questions | 80+ Practice Test Questions
Read this for more information on the ITIL® 4: Specialist Drive Stakeholder Value certification.
Contact Us NowIt is an industry-recognized certification for learning the ITIL 4 framework that focuses on the importance of engaging with stakeholders. It equips you with the knowledge and skills required for understanding stakeholder needs, building strong relationships, and co-creating services that deliver value.
You should have acquired the ITIL 4 Foundation certificate before applying for this exam. It is also recommended to gain some practical experience in IT service management roles for better understanding of the concepts.
The exam format is MCQ. There are 40 questions in total.
The exam format is MCQ. There are 40 questions in total.
The passing score is 70%.
Earning this certification will give you the following benefits:
Job roles that will benefit greatly from this ITIL DSV 4 certification include IT service manager, service delivery manager, service transition manager, service operations manager, IT business relationship manager, and IT project manager.
