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Scroll to top button
  • Student Area
  • Getting Started
    • How to sign up
    • How to Register In Self Paced
    • How to Register In Instructor-Led
  • Payment Methods & License
    • How to pay only for components of a course
    • How to download Invoice
    • How to renew license
    • How to pay through net banking
    • How to make CCAvenue payment
    • How the payment is made via wire transfer
    • How to transfer money to Indian bank account to make the payment
    • How to buy course for another person/employee
    • What is the difference in free demo version and full version of the course
  • Managing Account
    • How to login
    • How to add license to a course
    • How to edit personal information
    • How to view past orders
    • How to change view of your course
  • Application Layout
    • How to group courses in My Library
    • How to archive course or section
    • How to search titles
    • How to use course features
  • Navigate to a Course
    • How to use tour guide
    • How to use keyboard shortcuts
    • How to use dashboard features
  • Link with Instructor
  • Chapters & Lessons
    • How to read chapters & lessons
    • How to attempt the Flashcards and its use
    • How To View Progress Made In Flashcards, Quizzes, and Exercises
    • How to enable bit-size learning and its use
    • How to print eBook chapter and questions
  • Features Available in E-Book
    • How to use bookmark, confidence, and notes
    • How to annotate
    • How to manage settings
  • Assignments
    • How to attempt pre-assessment
    • How to attempt practice tests
    • How to attempt post-assessment
    • How to attempt prepengine
    • How to create custom test
    • Graded Assessments and its use
    • Test Modes
  • Test History & Result
    • How to view Test History of Assessments, Quizzes, Exercises, and Practice Tests
    • How to continue a saved test
    • How to retake the test of questions that were answered incorrectly in first attempt
    • How to review the test taken previously
  • Performance-Based Labs
    • How to access activities of a lab
    • How to use Interactive Transcripts
  • LiveLab
  • Study Planner
    • Study planner and its use
    • How to download certificate of completion of a test
  • Instructor Area
  • Getting started
    • How to access side panel
    • How to access instructor tools
    • How to exit instructor tools
    • How to link student to the instructor
  • Setting up your section
    • How to set section start date (traditional or continuous enrollment)
    • How to set section mastery level
    • How to set a welcome message
    • How to set announcement
    • How to add a teaching assistant
  • How to invite or enroll students to your section
  • Using track to manage your course/sections
    • How to track the performance of your students
    • How to view demo data
    • How to use roster tab
    • How to create a tag and add to a student
    • How to remove student
    • How to send a message to a student
    • How to filter students by tag
    • How to filter students by email
    • How to use Advance filter
    • How to export track report, attendance, or gradebook of a student
    • How to use Gradebook tab
    • How to use Lessons tab
    • How to use Labs tab
    • How to use Practice tab
    • How to use PrepEngine tab
    • How to use Assessments tab
    • How to view Activities of your student
    • How to view student's analytics
    • How to view student's Class Ranking Report
    • How to view study plan of students
  • Assessments tab and its use
    • How to set up assessments
    • How to create assessment by Auto selection of items
    • How to schedule assessments
    • How to unschedule assessments
    • How to assign an unscheduled assessments
    • How to modify assessments
    • How to preview assessment
    • How to archive assessment
    • How to delete assessment
    • How to add a grading criteria for assessment
    • How to reorder assessments
    • How to share assessments
    • How to import assessments
  • Design course/section
    • How to customize Pre-Assessment
    • How to work with LTI help
    • Lessons
    • How to edit the settings of cards, quizzes, and exercises
    • Cards
    • Quiz
    • Exercise
    • Test sets
    • Assessments
    • Adding annotations within the course material
    • How to review annotations
  • Resources
    • How to upload resources for students
  • Student view
  • Administrative functions
    • How to assign and clone a master section
  • Misc
    • How students can download resources uploaded by instructors
    • How to reset course
    • How to reset lab
  • Administrator Area
  • Getting Started
    • What are administrator tools and how to use them
  • Roaster Tab
    • How to access Roster tab
    • How to manage student's profile
    • How to send message to a student
    • How to set accommodation
    • How to set tag for a student
    • How to view study planner of a student
    • How to link student to an instructor
    • How to set instructor for student
    • How to set student org
    • How to reset course
    • How to resend activation email to student
    • How to archive course of a student
    • How to disable course of a student
    • How to search students
    • How to use Advance search
    • How to use Export button
    • How to use Actions button
  • Manage Tab
    • How to access Administrator tab
    • How to access Courses tab
    • How to access Sections tab
    • How to access Users tab
  • Report Tab
    • How to access Enrollments tab
    • How to access Orders tab
    • How to access Tickets tab
    • How to access Vouchers tab
  • Enroll Tab
    • How to access Enroll tab
    • How to enroll as a Student
    • How to enroll as an Instructor
    • How to do Multiple Enrollment

WE ARE HERE TO HELP YOU

  • Student
FAQs Videos Manual

Student Area

Getting Started

Sign up to uCertify to access your courses. Enroll to the courses and start learning with interactive features.
How to sign up
  • Click the login or signup tab at the top-right corner of the home page.
  • Click the Sign Up Now button in the modal box that appears.
  • Provide the required details and click the Save button. This successfully created your account.
  • You will receive an email from uCertify support. Click the link mentioned in the email to activate your account.
Note
If you do not receive our email within 30 minutes, please look in your junk or spam folder. To keep receiving our important emails, please add support@ucertify.com to your contacts.
How to Register In Self Paced
  • Visit www.ucertify.com/start and provide the required details.
  • Select Self Paced option as Type. Click the Next button.
  • Course name will be displayed. Click the Save & Go to My Library button to enroll in the course.
How to Register In Instructor-Led
  • Visit www.ucertify.com/start/ and provide the required details.
  • Select the Instructor Led option and click the Next button.
  • Provide the section key of the courses. Click on the Save & Go to My Library button to enroll in the course.

In case, you did not link with your instructor while registering the access code, login to your account and click the My Library button. You will require the section key to complete your registration for an Instructor-Led course.
Note
Your section key will appear in an announcement posted by Learning Resources within your Blackboard course.
  • Click the Open button of the desired course.
  • The course dashboard will open.
  • Click the Link with instructor button.
  • Enter the section key and click the ADD button to register for the instructor-led section.

Payment Methods & License

All uCertify courses come with a validity period of one year from the date of purchase. If you want to continue using our course, you need to renew your license.
How to pay only for components of a course
  • Go to the search box and type the desired title or you can choose from the Browse Titles menu.
  • To add your selection in the cart, click the Buy Now button.
  • Choose the particular component: Lessons, Test Prep, or Labs of the product, expand the Buy Components Individually or Add on Components option.
  • Select the desired components and click the Proceed to Checkout button.
  • If you wish to delete a component from the selected components, click the Update button.
  • Click on the component you wish to deselect and click the Update button.
  • Type and confirm your email and click the Proceed to Checkout button.
  • Fill in the details and click the Pay Now button to complete the buying process.

How to download Invoice
  • Login to the uCertify account and click the My Library button.
  • Select the My Profile option and then click the Orders tab.
  • Now click the settings menu parallel to the order for which you want to download the invoice. Select the Preview option and you will be then redirected to the Invoice page.
  • Click the Save as drop-down and select the format in which you want to download the invoice. The invoice will be downloaded in the file format provided by you.
How to renew license
To continue using our course, you are required to renew your license after one year. The license renewal cost is USD 8.99 per month, per course. Please contact us at support@ucertify.com to let us know for how many months you want to renew your license.
How to pay through net banking
You can make the payment through net banking if you want to pay in Indian Rupees.

  • Add course to your cart.
  • On the cart page, type and confirm your email and click the Proceed to Checkout button. Click the Indian Rupees tab and fill the required details.
  • Click the Pay Now option.
How to make CCAvenue payment
  • Add course to your cart.
  • Go to the cart page, type and confirm your email, and click the Proceed to Checkout button.
  • Fill the required details and select the Indian Rupees tab and then click on the We Accept Net Banking option.
  • You will be redirected to the CCAvenue payment gateway webpage.
  • From the drop-down menu, under payment details, select Net Banking as the payment mode.
  • Select the bank name and click Submit.
How the payment is made via wire transfer
Refer the following details for Wire Transfer:


  • Bank name: WELLS FARGO BANK
  • Address: 4400 Tassajara Rd, Dublin, CA 94568
  • Account name: UCERTIFY LLC
  • Routing number(ABA): 121042882
  • Account number: 7886928428

Swift Code(for International Wires): WFBIUS6S

Once the transfer is complete, please email us at sales@ucertify.com with your full address, telephone number, and product you paid for. We will provide access to the course promptly.
How to transfer money to Indian bank account to make the payment
  • Select the Indian Rupees tab on the shopping cart.
  • Fill the required details and click on the We Accept Net Banking option.
  • You will be redirected to new page, fill the payment information and click the Make Payment button.
How to buy course for another person/employee
  • Select the delivery option Email me vouchers with instructions on shopping cart.
  • You will receive an access code for the course.
  • Send the voucher with the access code to the person for whom you have bought the course. That person can register for the course with his email id.
What is the difference in free demo version and full version of the course
The free demo version provides you the limited access to the course. You can access pre-assessment test, first chapter of eBook, and flash cards/exercises/quizzes of the first chapter, and analytics report. To access the full version, you need to buy our course from the following link:

https://www.ucertify.com/cart/?buy=<course crn>

Managing Account

Organize your courses and profile with different account managing options and gain hands-on learning experience for the certification exams.
How to login
  • Click the login or signup button at the top-right corner of the website.
  • A sign-in window will open. You can login into uCertify either by using any of the 4 social media accounts’ credentials: Facebook, Google, Yahoo and Amazon or enter your uCertify’s login credentials.
  • We can also do LTI integration with any standard Learning Management System to provide the Single Sign On option to students or can also create different custom domain like viu.ucertify.com or wgu.ucertify.com for a specific Organization as per their request.

How to add license to a course
  • Click the name initials button at the top right side and select My Library option.
  • Click the Add License tab.
  • Provide 16 digit access code, select the desired mode to study the course and click Next.
  • If you have selected Self Paced mode, then click the Save & Go To My Library button.
  • If you have selected Instructor Led mode, then enter the Section Key provided by your instructor and click the Save & Go To My Library button.
How to edit personal information
  • Click the My Library button and select the My Profile option.
  • On the User Details tab, edit the desired information.
  • Click the Save button.
How to view past orders
  • Click the My Library button and select My Profile option.
  • Click the My Orders tab to view past orders.
How to change view of your course
  • Click the name initials button and select the My Library option.
  • On the My Library tab, select either List View or Grid View from the right corner to change the view of your course.

Application Layout

Learn to administer the course and get the benefit of all the available features.
How to group courses in My Library
  • On the My Library page, click the Add group button. Enter the name for the group of courses which you want to create. Pick a color to identify your group and select the required courses for your group. Finally, click the Add button to create the group.
  • You will observe a colored bullet below the Add group option. You can also add courses to the group by dragging the desired course and dropping it in the respective course group.
  • To edit the details of the group or to delete the desired group, click the side panel and click the pencil icon to edit the details or click the Delete button to delete the group.

How to archive course or section
You can archive a course using the Move to Archive option. Click the settings button next to the Open button and select the Move to Archive option.

How to search titles
How to use course features
Bookmark, Confidence, and Notes

Click the three-dot icon before the heading of any section in the chapter to bookmark, give confidence, and add notes for that section.

Annotation

Here's how to highlight any text in the e-book section, and write comment:

  • Select the text you want to highlight.
  • Click the Annotate Adder icon from the popup box.  Add comments, tags and select any of the color in which you want your text to be highlighted.
  • Click Save.

Hover on the highlighted text, a popup will appear on which you can see your comments.

  • To edit the annotated text, click the Edit icon and save it again.
  • To delete the annotated text, click the Cross icon on the top-right corner of the popup.

Search from Wikipedia

Select any text, and click the Wikipedia icon in the popup to search from Wikipedia.
Clicking the Wikipedia icon will take you to a new window with links.
Click the Open button of the required link. It will open the search results of the text on Wikipedia.

Search from Google

Clicking the Google icon will open a new window with Google search results of the text.

Hyperlink the text

  • Select any text to create the hyperlink, and click the Link icon.
  • Type the required comment in the comment box, and type URL in the Link box. Finally, click Save.
  • The hyperlinked text will become red.
  • Hover on the text, a popup will appear on which you can see your comments and link. On hovering, the hyperlinked text will become blue.
  • To edit the hyperlinked text, click the Edit icon and save it again. To delete the hyperlinked text, click the Cross icon on the top-right corner of the popup.

Side Panel

Click the button on the left or press R key on the keyboard to open side panel. Once you open the side panel, you could see the following tabs:

Table of Contents: By going nowhere, you can directly go to chapter or objective by clicking it.
Annotations: All the bookmark, confidence, and annotated content heading are listed here. You can see all of these for all chapters here.
Videos: It consists list of all videos in the course.

Bottom bar

Bottom bar consists of following buttons:

  • Content list Cards
  • Quiz
  • Exercise Previous Next
  • Settings

When you are on a chapter, you can navigate through by scrolling or by using the Next and Previous buttons on the bottom bar.

Next Steps

This section comes at the end of every chapter. From here, you can:

  • Navigate to flashcards, quizzes, and exercises.
  • Proceed to the next chapter.
Note
The Previous and Next buttons would be disabled when you are at the first or last item, respectively.

Navigate to a Course

Select your desired course and make the best use of its features by learning course navigation options.
How to use tour guide
  • To gain better understanding of the platform, you can choose to take a tour of the Dashboard.
  • Log in to the platform and click on the Open button to access the desired course.
  • Click Feedback & Support drop-down and select Take a Tour option.
  • Click Next to navigate to the other tab or click Skip to end the navigation.
  • Click Done to end the navigation or click Back to go to the previous tab.
How to use keyboard shortcuts
For enhanced accessibility, you can use the keyboard shortcuts. To view keyboard shortcuts, click Feedback & Support drop-down and select the Keyboard Shortcuts option.
Table 1: Keyboard Shortcuts and Their Description
ShortcutsDescription
R To open side panel
Alt+TTo reset any activity
Space barTo validate any activity
PTo view previous item or activity
NTo view next item or activity
XTo open case study in any assessment
ZTo end assessment
Alt+G + left/right arrow keyTo navigate course
Ctrl+?To open settings box
FTo flip flashcard
CTo grade flashcard as correct
ITo grade flashcard as incorrect
Alt+CTo open flashcards of a chapter
Alt+QTo open quizzes of a chapter
Alt+ETo open exercises of a chapter
Alt+LTo open labs of a chapter corresponding alphabet or to answer multiple choice questions number
Alt+KTo go back
How to use dashboard features
  • After logging in to www.ucertify.com, open the desired course. You will be redirected to the course dashboard. It begins with Pre-assessment that helps identify the areas for improvement before starting your prep.
  • Chapters & lessons comprehensively cover the certification exam objectives.
  • Practice tests closely follow the exam objectives and are designed to simulate real exam conditions
  • Labs simulate real-world, hardware, software & command line interface environments.
  • Post assessment lets you analyze your understanding by performing various tasks
  • Graded assessment allows you to attempt various assessment sets created by your instructor.
Note
You may or may not see all the tabs. Visibility of tabs depends upon your licence and the section in which you are enrolled by your instructor.

Link with Instructor

  • Once you successfully enroll into a course, you will receive an email from uCertify support. Open the email, select and copy the section key. Click the Open button to open the course. On the course dashboard, click the Link with your instructor button on the top right side of the page.
  • Enter the section key shared by the instructor and click the Add button. Doing so will link you to your instructor.
  • You can also link with your instructor by using his/her email address. Click the By instructor email tab in modal box.
  • Type instructor’s email in the Instructor’s email address box, and click Send Request button. When instructor will approve you as his/her student, you will be linked to your instructor.

Chapters & Lessons

How to read chapters & lessons
  • Click the Chapters & Lessons tab on the dashboard or select the Chapters & Lessons option from the Course Navigation.
  • Click on the chapter name to study any chapter. As per your reading percentage of each topic of a chapter, the outer ring of the corresponding topic or chapter will change its color accordingly.
    • Gray color denotes the topic or chapter is not read yet.
    • Yellow color denotes that you have started reading the topic or chapter but not completed yet.
    • Green color denotes the topic or chapter is read.

TEXT-TO-SPEECH  

Text-to-speech converts the text into spoken words. You can access this by clicking on the   Play button before the heading of the chapter. Also, the word will be highlighted in the   chapters as per the audio.
Note
The text-to-speech may vary from course to course.
MAXIMUM TIME SPENT

  • You can identify progress made in each topic with the help of progress bar. Initially, progress bar will be white in color. On the basis of time spent on each topic, the bar will fill in green color.
  • You can mark any topic as read or unread. Click the progress bar next to the topic name and click on the Mark as read or Mark as unread option.
How to attempt the Flashcards and its use
  • Click the Chapters & Lessons tab on the course dashboard and click the Cards button parallel to the desired chapter.
  • Now, read the question or terminology and recall its description. Now, assess your understanding by checking out its explanation by using the Next button on the bottom bar.  
  • If your understanding is correct, grade yourself correct or else opt for incorrect from the bottom bar.  
  • The flashcard will help you in memorizing definitions, terminologies, key concepts, and more.
  • If you want to mark the flashcard as bookmark or confidence, click the three-dots icon and click the Yes button. To add notes, type notes in the Notes box.

You can view the percentage of completion of flashcards in two ways:

  • By clicking the Open study planner tab and going to Step 3: Lessons & Exercises heading. Now, hover on the Cards button, a pop-up indicating the percentage of completion will appear and the color of the Cards button will change to green.
  • You can click the Chapters & Lessons tab on the course dashboard and hover on the Cards button, a pop-up indicating the percentage of completion will appear while the Cards button will change its color to green.
How To View Progress Made In Flashcards, Quizzes, and Exercises
There are couple of ways to view the progress made in the Flashcards, Quizzes, and  exercises.

TO VIEW THE PROGRESS MADE IN FLASHCARDS

Method 1

  • On the Dashboard, click the Chapters & Lessons tab.
  • Hover on the Cards button, a pop-up indicating the percentage of completion will appear. As per your percentage of completion, the outer ring of the Cards button will fill to green.

Method 2

  • On the Dashboard, click Open Study Planner.
  • Go to Step 3: Lessons & Exercises. Hover on the Cards button, a pop-up indicating the percentage of completion will appear. As per your percentage of completion, the color of the Cards button will change to green.

TO VIEW THE PROGRESS MADE IN QUIZZES, AND EXERCISES

Method 1

  • On the Dashboard, click the Chapters & Lessons tab.
  • Hover on the Quizzes or Exercises button, a pop-up indicating completion will appear.
  • As per your percentage of completion, the outer ring of the Quiz or Exercise button will fill to green.

Method 2

  • On the Dashboard, click Open Study Planner.
  • Go to Step 3: Lessons & Exercises. Hover on the Quiz or Exercise button, a pop-up indicating the percentage of completion will appear. As per your percentage of completion, the color of the Quizzes or Exercises button will change to green.

Method 3

  • On the Dashboard, click the Test History & Performance Analytics.
  • Click the Review button next to Test History & Progress Reports.
  • You can search performance of desired Quiz or Exercise using the Search box.
How to enable bit-size learning and its use
Once you open Chapters & Lessons, you will find a table of contents window. Click the Enable bit-size learning button at the top right corner of the window to enable bit-size learning.

The bit–size learning feature of our course allows you to read one objective at a time. Once you enable bit-size learning, you can view a particular objective of the chapter. If you disable the bit-size learning, you can open the eBook to see complete chapter.  
How to print eBook chapter and questions
You cannot print the complete course in a single click. You can print chapters and questions one by one using the keyboard shortcut ‘Ctrl+P’.

Features Available in E-Book

How to use bookmark, confidence, and notes
Click the three-dot icon before the heading of any section in the chapter to bookmark, give confidence, and add notes for that section.

How to annotate
Here's how to highlight any text in the e-book section, and write comment:

  1. Select the text you want to highlight.
  2. Click the Annotate Adder icon from the popup box. Click Save.

Add comments, tags and select any of the color in which you want your text to be highlighted.

Hover on the highlighted text, a popup will appear on which you can see your comments.

  1. To edit the annotated text, click the Edit icon and save it again.
  2. To delete the annotated text, click the Cross icon on the top-right corner of the popup.

How to manage settings
  • uCertify course and labs are ADA compliant. You can change the font, size and color of the course content at any step. For this, go to the desired chapter or question of which you want to change the font, size, or color. Click the settings button at the bottom bar and then select the Font & Color Settings option. Click the Font family drop-down and select the desired font for the course. To increase or decrease the font size, move the Font size slider right or left.
  • You can also set a background color for your course. By default, the background color is white. To set the background color as sepia or black, click on the respective buttons.
  • You can make the play button visible to listen the text of a chapter as spoken words by enabling the Accessibility feature. To do so, click the On/Off button to enable Accessibility.
  • If you want to restore your changes click the Restore default button, else click close to continue with the changes made.

Assignments

We have following modes of assessment for every course:

  • Pre Assessment
  • Practice Tests
  • Post Assessment
  • Graded Assessment
How to attempt pre-assessment
Assess your current understanding about the objectives of the certification by attempting pre-assessment. Click the Pre-assessment tab on the course dashboard and click the Start button to take the test.
How to attempt practice tests
uCertify offers various sets of practice tests, with hundreds of items to ensure effective-learning outcome. Practice test provides a different set of questions to prepare for the exams in the test environment. To navigate to practice test questions, click the Practice Tests tab on the dashboard or select the Practice Tests option from the Course Navigation.

Click on the desired test set. Each test set has 3 learning modes: learn, test, and review. Each mode tests your knowledge for the course in different ways.
How to attempt post-assessment
Post-Assessment consists of mock final questions; you will be able to gauge your certification exam readiness after attempting this assessment. To navigate to Post-Assessment questions click the Post-Assessment tab on the dashboard or select the Post-Assessment option from the Course Navigation.
How to attempt prepengine

  • PrepEngine provides a different set of questions to prepare for exam in the test environment. To navigate to PrepEngine questions, click play button.
  • The bottom bar consists of three-bullet icon, which represents the number of successful and unsuccessful attempts.
  • After a correct attempt, the color of bullet icon will turn to green.
  • After an unsuccessful attempt, the color of the bullet icon will turn to red.
  • After three consecutive correct attempts, the question will be removed from the set of questions in the pool. Clicking the side panel button, will open the side panel which consists of following details:

    • Mastered: Shows the number of items for the correct attempts.
    • In Play: Shows the number of items for the incorrect attempts.
    • Pending: Shows the number of items which are unattempted.
    • Time: Shows the time lapse to attempt the items in the play pool.
How to create custom test
  • Custom Test enables you to create a set of questions based on your learning needs. Open the desired course and click the Practice Tests tab.
  • Click the Custom Test button. Enter the Name and Duration for the custom test. Provide the desired settings for the custom test.
  • Now, select mode & select items for a custom test. There are 2 modes for selecting items for a custom test: Auto Selection and My Selection. Auto selection allows you to choose items for your custom test with random questions from exercise, test sets, quiz, and labs. My Selection allows you to choose items for your custom test manually.
  • To select items in the My Selection mode, click on the desired items you want to select. You can search for the desired items with the help of various filters available.
  • To select item from a particular lesson, click the Lessons drop-down and select the desired lesson from the drop-down.
  • To select the items from Attempted, Unattempted, Bookmarks, Correct, Incorrect, and Notes list of items, click the Your Action drop-down and select the desired option.
  • To select items from Labs, Exercise, Test Sets, Quiz, or Assessment click on their respective buttons. To select item of a particular type such as Multiple choice question, Drag and Drop, or Simulation; click the All Type drop-down and select the desired option. In the grid view, check symbol at the top-right corner of the item and the light gray color indicates the item is selected.
  • To deselect any item, click again on the desired item. There are 2 tabs beside the All Type drop-down:
    • Selected: It will show the items which you have selected for the custom test.
    • Available: It will show the items which have not been selected for the custom test.
  • To view the items in list, click the list-view icon. In list view, as soon as the item gets selected, the right arrow on the item is changed to left arrow. All the selected items are shown on the table on the right side of the page.
  • To deselect any item in list mode, click the delete icon of the required items from the right side table.
  • To select items in the Auto selection mode, drag the Items slider left or right to select the number of items.
  • To select items from Labs, Exercise, Test Sets, or Quiz, click on their respective buttons and drag the Items slider left or right to select the number of items.
  • Finally, click the Create Custom Test button to freeze your preferences for the custom test.
  • Click on the desired test mode to attempt the custom test.
Graded Assessments and its use
Graded Assessment consists of set of questions created by instructor.

  • Click the Graded Assessment tab on the dashboard.
  • You will be redirected to the assessment page. All the assessments created by your instructor will be shown here along with the number of items, end date of the assessment, status of the assessment, total attempts made for the assessment, and action.
 
Note
If you have attempted the assessment, it will show two buttons: Result and Start. The Start button will be visible if the due date of assessment is available.
  • Finally, click the Start button to attempt the assessment.
Test Modes
Each test set has 3 learning modes: learn, test, and review.

  • In learn mode, after attempting a question you can check your result along with its explanation to gain better understanding of the subject.
  • In test mode, you can take a timed test simulating the actual exam conditions.
  • In review mode, you can read through one item at a time without attempting it.
  • Click on the desired mode to attempt the desired test set. Attempt all the questions and click the End Test button. You will be then redirected to the result page.

Test History & Result

uCertify provides a comprehensive tool to view performance analytics of various tests attempted. You can also continue with a saved test, retake the test of questions that answered incorrectly in first attempt, and review test you took previously.
How to view Test History of Assessments, Quizzes, Exercises, and Practice Tests
  • Click the Test History and Performance Analytics tab on the right side of the course dashboard. Click the Review button parallel to the Test History & Progress Report option.
  • You can search performance of the desired assessment, quiz, exercise, lab, or practice test in two ways; first by using the search box and second by its mode and type. For approaching the second method, click the Test Mode drop-down and select the desired mode. Click the Test Type drop-down and select the type of the test to get your desired result.
  • A detailed list of test will appear along with the date, time, number of questions attempted, and performance. Finally, click the settings button parallel to the desired test and select the Result option to view its result or select the Review, Retest All, Retest Wrong option as required.
How to continue a saved test
a. If your multiple tests are pending, you will find a Show All button on the course                          dashboard and the practice test page.

  • Click the Show All button to view the pending test list.
  • Click the Continue button of respective test to start, or click Terminate to end.

b. If only one test is pending, you will find the following options on course dashboard and            the practice test page:

  • Continue with the last session
  • Terminate the last session

The test will continue only for the test time duration. After 11:00 am the test will end automatically.
How to retake the test of questions that were answered incorrectly in first attempt
  • When the test is in progress or complete, click the End Test option at the bottom of the page. This will take you to the result page.
  • Click on the Retake test - incorrect items link on the right side of the page. This allows you to take test of all incorrect answered items of the assessment.
How to review the test taken previously
  • When the test is in progress or complete, click the End Test option at the bottom of the page. This will take you to the result page.
  • Click on the Review items and explanations link on the right side of the page. This allows you to review answers of all items with detailed explanations.

Performance-Based Labs

Performance-based labs simulate real-world, hardware, software & command line interface environments. uCertify provides a comprehensive way of learning through video tutorials with interactive transcripts and ADA compliant performance-based labs.
How to access activities of a lab
  • On the library page, search a desired lab by typing in the search box. Click the Open button. To filter your search results further, click the chapters, action, or type dropdown and select your desired options.
  • Click on the desired lab activity and click the arrow button on the task pane to view the information related to the task. If you want to mark the task as bookmark or confidence, click the three-dots icon and then click the yes button. To add notes, type notes in the Notes box. Click the minimize icon.
  • Perform the lab and click the Submit button to validate your activity. Here you will get a detailed explanation of the activity performed by you. Additionally, you can also verify your answer with the correct answer. Through this, you can map the section of the lab activity in which you are lagging behind.
  • Click the Close button to end the lab activity. Click the Time Spent button to sort the lab activities as per the time spent on each lab activity. To sort them in descending order, click the Sort by descending order button. Click the Name button to sort the lab activities alphabetically.
  • To view ADA compliant videos associated with the activities of labs, click the Videos tab. Click on the desired video. Video along with the voiceover will be played in the left pane and its transcript will be highlighted in the right pane.

How to use Interactive Transcripts
  • In interactive transcripts each word is clickable. You can clip a specific part of the video by clicking on a word or a portion of the text. Also, each step mentioned in the video will be highlighted in the transcripts as per the voiceover.
  • After watching the steps required to perform task, click the Go back button.
  • Click the minimize button. Attempt the lab and click the Submit button to validate your task performed.
  • The explanation lines will appear in red and green colors. The red color refers to missed steps and green color refers to correct steps.

LiveLab

  • Search the desired livelab using the search box. To filter your search results further, click the lesson, action, or type dropdown and select your desired options.
  • Click on the desired livelab activity. Click the device name button and select the On option.
  • Attempt the livelab as per the instructions. Click the Submit button and select the evaluate option to see if you have performed the livelab correctly.
  • To hide the explanation, click the Submit button and select the hide explanation option. To upload any resources related to the task, click the Evidence tab and click the choose button to select the desired file. Finally click the Upload button.
  • To view the task in full screen, to auto fit the task, share virtual machine, take a screenshot of the task, record the task, change font and color settings, and view keyboard shortcuts click the settings icon at the bottom and select the desired option.
  • Click the Close button to end the lab activity.
  • Click the Time Spent button to sort the lab activities as per the time spent on each lab activity. Click the Name button to sort the lab activities alphabetically. To sort them in descending order, click the Sort by descending order button.
  • To view ADA compliant videos associated with the activities of labs, click the Videos tab. Click on the desired video. Video along with the voiceover will be played in the left pane and its transcript will be highlighted in the right pane. In interactive transcripts, each word is clickable. So, you can go to a specific part of the video by clicking on the desired word or a portion of the text.

Study Planner

Study planner and its use
  • Open the course in which you want to access study planner, click the Open study planner tab in the right side of the course dashboard.
  • To set start and end date to plan out the prep, select a date from the calendar under Step 1. If you have registered for certification exam, click the Yes button. Click the Save button to freeze your preferences.
  • Take the pre-assessment to begin your prep. Click the Start button under Step 2. After completing the pre-assessment, study chapters and lessons to grasp better hold over the concepts. Click on the chapter name to go through the chapters. To attempt cards, quizzes, exercises, and labs; click on their respective buttons. To attempt any test set, click the Start button beside each test set.
  • Take post-assessment to validate your understanding regarding the certification exam objectives.
  • Click the arrow button on the left panel; to view test history, study planner, and practice performance.
  • You can share your study-planner with your friends or colleagues, Click the share with your friends button at the right side and click on the desired social media icons.
  • Once you achieve a readiness score of 90% or more you will receive the certificate of course completion from uCertify. To view it, click the certificate of completion tab.
How to download certificate of completion of a test
  • uCertify provides certificate of course completion after achieving a readiness score of 90% or more. To get it, attempt pre-assessment, chapters & lessons, flashcards, exercises, quizzes, labs, and post assessments. Now, click on the Open study planner tab on the right side of the course dashboard to check your readiness score or click the Certificate of Completion tab.
  • Click the Certificate of Completion link on the right side of the study planner or click on the share & print certificate button.
  • To download the Certificate of Completion or share as a pdf or as png, click on the respective buttons. Your certificate will be downloaded as per the options selected by you.
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